Privacy Policy

VeinTech Pty Ltd and VeinTech Inc ("we", "us", or "our") is committed to safeguarding your privacy and ensuring that your personal information is protected. This Privacy Policy outlines how we collect, use, disclose, and manage your personal information in accordance with the Australian Privacy Principles (APPs) set out in the Privacy Act 1988 (Cth) (the Privacy Act).

A copy of the Australian Privacy Principles may be obtained from the website of the Office of the Australian Information Commissioner at www.oaic.gov.au.

What is Personal Information, and Why Do We Collect It?

Personal Information is any information or opinion about an individual that can reasonably identify them. Examples of the personal information we collect include, but are not limited to:

Names
Addresses
Email addresses
Phone numbers
Other contact details

We collect this information through various means, such as telephone, email, via our website www.veintech.com.au, or from third parties. Please note that we do not guarantee the privacy practices of authorised third-party websites that may be linked to or from our website.

We collect personal information for the following purposes:

To provide our services to you
To communicate with you, including responding to inquiries
To provide information to clients
For marketing purposes

We may also use your personal information for secondary purposes directly related to the primary purpose, where you would reasonably expect such use or disclosure. You may opt out of receiving marketing communications at any time by contacting us in writing or by using the "unsubscribe" feature in our communications.

Where appropriate, we will explain why we are collecting your personal information and how we intend to use it at the point of collection.

Sensitive Information

Sensitive information is a category of personal information that includes information or opinions about an individual's racial or ethnic origin, political beliefs, religious beliefs, membership of a trade union or other professional body, criminal record, and health information.

We will only collect, use, or disclose sensitive information:

For the primary purpose for which it was obtained
For a secondary purpose directly related to the primary purpose
With your consent
When required or authorised by law

Collection from Third Parties

Where reasonable and practicable, we will collect your personal information directly from you. However, we may also receive information from third parties (such as service providers or business partners). In such cases, we will take reasonable steps to inform you of the information provided and how it will be used.

Disclosure of Personal Information

We may disclose your personal information to third parties under the following circumstances:

Where you have provided consent
Where disclosure is required or authorised by law

We will not sell, trade, or rent your personal information to third parties for marketing purposes without your consent.

Security of Personal Information

We take reasonable precautions to protect your personal information from unauthorised access, misuse, loss, modification, or disclosure. Your personal information is stored in secure environments, both physically and electronically.

When personal information is no longer required for the purpose for which it was collected, we will take reasonable steps to securely destroy or de-identify it, unless we are required by law to retain it. Most personal information is retained in client files for a minimum of seven (7) years as required by law.

Access to Your Personal Information

You have the right to request access to the personal information we hold about you and to request corrections or updates. To access your information, please contact us in writing.

We do not charge any fees for access requests; however, we may need to verify your identity before releasing personal information to ensure it is protected.

Correction of Personal Information

We strive to maintain accurate, complete, and up-to-date records of your personal information. If you believe the information we hold is incorrect or outdated, please notify us as soon as possible so we can make the necessary updates. Ensuring the accuracy of your information helps us continue to provide quality services to you.

Changes to This Policy

This Privacy Policy may be updated from time to time to reflect changes in our practices or in response to legal or regulatory developments. The most recent version of this policy will always be available on our website.

Privacy Complaints and Enquiries

If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please contact us using the details below. We will investigate and respond to your inquiry or complaint promptly.

Email: info@veintech.com.au